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Susan Bird
Susan Willett Bird, Esq., is Founder and CEO of Wf360, LLC, the company that created
Brandversation, the word-of-mouth marketing tool used by blue-chip clients like
Accenture, IBM, Maytag, Wal-Mart, DuPont, Dow, Alcoa, Starbucks, the New York Stock
Exchange and others to transform employees and customers into evangelists who spread the
word about products and services they value.
Called the "Queen of Conversation." Mrs. Bird is the creative inspiration
behind MainEvent®, the annual global exchange among world-class business and thought
leaders, and has a patent pending on Wf360's Leading Questions, the word-of-mouth
tool used by companies to jump-start creative problem-solving among employees and
customers. She is author of Smart Talk: The ABC's of Authentic Conversation. |
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Recognized as a global expert on experiential marketing, Ms. Bird earlier served as
President of American Mediation Council, LLC, and enjoyed a distinguished career in the
real estate investment industry as a senior officer of Grubb & Ellis Company and later
with her own firm. Ms. Bird practiced law at Pillsbury, Madison & Sutro in San
Francisco and received her law degree from Stanford Law School, where she was a member of Law
Review.
Ms. Bird is a Founding Member and former Chair of the Committee of 200, the pre-eminent
organization of women business leaders; a member of the prestigious International Women's
Forum representing 3000 women leaders worldwide; a member of the Women's Leadership Board
of the Kennedy School of Government at Harvard University; and a member of the
International Council for the Kilby International Awards.
Bird is a frequent speaker and consultant on experiential marketing as the most
powerful employee- and customer-engaging tool on the planet. She is regarded by many as
one of the world's most able facilitators of business-based discussions. Recent speaking
engagements include The New York Stock Exchange 360 Summit; Microsoft's Global
Accounts Summit (Bangkok;) and the BIG Lottery Fund's Investing in Communities
Conference (Scotland) as well as events sponsored by the World Economic Forum (Amman,
Jordan and Kuala Lumpur, Indonesia); Young Presidents Organization (U.S. and Spain);
Stanford Law School; London Business School; Harvard Business School; the Nikkei Forum of
Business Executives (Tokyo); the WIN program (Italy); FWE (Paris); NESTA (London);
Deloitte & Touche (Beijing); Tsinghua University (Beijing) and others. Ms. Bird
facilitated the MainEvent® Middle East RoadShow in Dubai and Cairo, as well as the
Asia/Pacific RoadShow in Japan, Hong Kong, Singapore and Australia and the Small Business
Road Show.
Bird has been featured in numerous print articles, including the Wall Street
Journal, New York Times, Newsweek, Inc., Business Week, New York Woman, Crain's New York
Business, Venture, Glamour Italy, USA Today and The Australian Financial Review,
and has participated in numerous radio and television interviews, including appearances on
ABC, CBS, CNNfn, FNN, Reuters Japan and CNBC.
Among many honors, she is especially proud of receiving the Crain's New York Business
Award for Success and Leadership in Business as well as the "Life of the City
Award" from New York Woman magazine saluting her for extraordinary business
achievement. Among other interests, she cites as most memorable her co-producing the
Broadway show, Jelly's Last Jam, and the fact that she joined her four sons in
skydiving from 13,000 feet.
Topics:
Engaging and Leveraging Networks
Entrepreneurship
Marketing to Women
Word-of-Mouth Marketing Made Easy
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